Contact Centre & Help Desk

Our Contact Centre and Help Desk management service caters to a multitude of industries such as public and private health care, construction, customer service, professional services, hospitality and all helpdesk industries.

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What is included?

Titanic Suites was established in 2012, we have 9 years of experience dealing with large corporate call volumes.
Our experienced team of call handlers have grown to facilitate these large requirements by taking over our clients inbound and outbound calls.

We provide excellent service from our professionally trained employees to answer all your helpdesk, sales and call out enquiries. We can help ensure your customers have the best journey with your brand.

Outbound calling for marketing solutions

7 days a week

Customer Engagement

Surveys and customer service feedback

Large scale corporate call answering

Work requests logged

Cost saving during quiet times

Call Recording

Confidentiality

Small to medium sized businesses

Large private and public companies

Seamless and responsive service. Thank you.

Ann McGregor, NI Chamber of Commerce