Call Answering

How much business does your company lose each year by missing calls? According to a BT survey, 85% of callers will not call back if their call is not answered first time. Our call answering service can ensure you are not losing out on any business.

Enhance your team with ours

Our call answering service is completely bespoke and tailored to you. We follow your instructions, whether you want all calls answered, messages taken or calls transferred to you.

We can tailor to small to medium sized businesses and large private/public entities. Titanic Suites can provide help desk and contact centre services bespoke to your business.

What are the benefits?

Quick & Easy Set-up

Out Of Hours & Weekends Available

Exceptional Customer Service

Confidentiality

Cost Saving During Quiet Periods

All calls answered by local staff

Call Transfer Options

Discount Rates Available*

Cut Out Sales Calls

Other Benefits

Calls answered 8.30am – 5.30pm, Monday – Friday (Optional Evenings & Weekends)
Get back to your customers in your own time
Fraction of the cost of a receptionist

*Discount rates available for restaurants, accommodation and hospitality

Call Answering Packages

All of our packages can be operational in less than 24 hours, subject to Terms and Conditions.

Combine with our Virtual Office packages.

Pay As You Go

£15* Monthly Cost

0 Inclusive Minutes

95p Cost per Minute thereafter**

Standard

£30* Monthly Cost

25 Inclusive Minutes

90p Cost per Minute thereafter**

Premium

£50* Monthly Cost

50 Inclusive Minutes

85p Cost per Minute thereafter**

Premium +

£95* Monthly Cost

100 Inclusive Minutes

75p Cost per Minute thereafter**

*Includes the PAYG rate within. **Price in bands of 30 seconds. All subject to VAT at prevailing rate.

Out Of Hours Call Answering Packages

Mon – Fri, 5pm – 9pm

Bolt-On £49Per Month

From 75p to 95p per minute

Saturday & Sunday

Bolt-On £49Per Month

95p per minute (Sat & Sun 9am – 4pm)

Benefits

Free set-up
7 Days a week
Locally-based team
Smooth & easy set-up
Flexibility
Additional Add-ons available*
Geo & Non Geo numbers*
Personalised Voicemail options*
Voicemail sent via email*
Call Forwarding*
Landline numbers for your business
Auto-Attendant - Bespoke schedule for your calls*
Ring back music for advertising*
On The Go App - you can make outgoing calls from your dedicated landline number from your mobile*

The speed of service and informative staff is second to none and overall, they help us stay educated about what our customers need. Their dedication and commitment to our company is very evident when they deal with our guest queries for 300 apartments throughout 3 cities. Overall, we are more than happy with the service they provide, and we look forward to a continued working relationship with our other projects.
Tom Smyth, Dream Apartments

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